FAQ

Q: When is the earliest I can get in contact with The Office Connection?

A: The Office Connection is conveniently open as early as 5:30 a.m.

Q: If I am in a rush how soon can supplies be made available?

A: If any order is placed from our PEN office supply program (Products Express Network) before 10:00 a.m. the delivery is made the same day. The PEN catalogue consists over 5,000 office products making it easy to facilitate your needs.

Q: If all I need is generic supplies, is there a way to receive them quick?

A: With “QUICK CONNECTION” 80 carefully selected everyday use items are made available at special prices. These items are delivered within 24 hours, and are always in stock.

Q: Is there a way in which I can receive a list of the products that are utilized most by my office?

A: The Office Connection is capable of creating customized detailed reports describing where your largest expenditures are on office products.

Q: How diverse is The Office Connection’s product library?

A: The Office Connection stocks more than 50,000 items ranging from office supplies to office furniture, all of which include delivery within 24 hours.

Q: Does The Office Connection facilitate printer supplies?

A: With over 10,000 printing supplies, The Office Connection offers several solutions to your office needs. We also offer paper in bulk and retail packaging as well as diskettes, data cartridges and magnetic tape.

Q: If I only have limited space, is there a way to find out if my order will fit in my location?

A: The Office Connection can provide your company with experts in space analysis and layout. Our design professionals use creative ideas to enhance any work-place for maximum efficiency.

Q: Can The Office Connection help facilitate office-flooring needs?

A: The Office Connection offers a selection of both carpeting and wall covering. Selections from major mills and professional instillation are also offered.

Q: Does The Office Connection offer any customization for products?

A: Chair mats and conference boards can be customized in accordance with your company’s needs and specifications.

Q: Are their any warranty offers for electronic equipment?

A: On most electronic equipment purchases extended warranty options are available.

Q: If any ordered items need service, will The Office Connection offer assistance?

A: The Office Connection offers repair services for any furniture and electronic items.

Q: How can I maximize my office space?

A: The Office Connection can provide your business with the office panel system where you create not only more space, but also more efficient working space.

Q: Does The Office Connection offer printing solutions?

A: The Office Connection offers services such as Printing, Engraving, Business Cards, Letterheads, Announcements, Wedding Invitations and more.

Q: Does The Office Connection offer Stamps?

A: The Office Connection offers custom created Rubber Stamps and can usually have them to you within 72 hours of your order.

Q: Is there any next day delivery option with The Office Connection?

A: Next day delivery is offered at no extra charge.

Q: What if I have a need that needs to be facilitated immediately?

A: All Account Executives and Delivery personnel at The Office Connection carry cell phones to assist in servicing your needs.